Jobs

You are here: / Jobs

Working at the Piedmont Park Conservancy is a great way to make an difference at your favorite park as well as work with park passionate individuals.

*For jobs with the City of Atlanta, please contact them directly.

Openings

Job Title: Coordinator of Visitor Experience
Reports to: Senior Director of Visitor Experience

SUMMARY
The Coordinator of Visitor Experience is responsible for all aspects of program registrations to include coordinating the registration process and communications with program attendees in close collaboration with other Programs team members. As the main point of contact for registration, the Coordinator of Visitor Experience will deliver high quality customer service to Park visitors, program registrants, program partners, volunteers and coworkers through positive and clear communication. The Coordinator of Visitor Experience provides in-person customer service across Conservancy offerings to deliver exceptional Park experiences. This position requires outstanding communication skills and a demonstrated ability to coordinate competing priorities in a dynamic environment. This position requires evening and weekend work in an outdoor environment.

ESSENTIAL DUTIES AND RESPONSIBILITES
This position includes the following duties and responsibilities and other duties as assigned:

Program and Aquatic Center Administration

  • Supervise use of ActiveNet software for all program and aquatic center administration.
  • Generate reports and program rosters for all programs and the aquatic center.
  • Respond to customer needs related to aquatic center and program registration.
  • Organize and implement program and aquatic center communications including emails, directions, phone call inquiries and in-person inquiries.
  • Collect feedback from all participants through emailed surveys and inperson surveys with strategic QR code placement.
  • Provide in-person customer service for program and aquatic center attendees, when needed, including check-in, greeting and ensuring a smooth experience.
  • Provide in-person customer service for Park visitors to support high quality visitor experience, including answering questions, providing directions, offering program and activity suggestions and educating on the Conservancy’s role in the Park.
  • Coordinate program and aquatic center reporting needs and administration.
  • Collaborate well with team members to ensure high quality customer service and Park visitor experience for a diverse audience.
  • Work with other departments on reporting needs for development and marketing opportunities.
  • Troubleshoot issues with registration software.

Athletic Fields

  • Coordinate sports fields/courts/track reservations program including soccer fields, softball fields, volleyball courts, running track, basketball courts and bocce courts. Oversee rules enforcement and facilitate resolution of disputes.
  • Provide onsite customer service to sports leagues and other Active Oval participants regarding their permits.
  • Coordinate with Operations Department to ensure maintenance of all sports fields and courts and inform public of current conditions
  • Inventory field and court equipment and order supplies as needed.

Volunteers

  • Coordinate Visitor Experience volunteers including scheduling, retaining
    and communications.

QUALIFICATIONS, EDUCATION and/or EXPERIENCE

  • Highly motivated self-starter with consistent attention to detail
  • 4 year degree in related field and/or equivalent years of experience in field
  • 1-3 years customer service experience
  • Effective planning, budgeting and organizational skills
  • Knowledge and skill in the use of integrated software systems, Microsoft, Mailchimp and ActiveNet applications, or ability to learn
  • Ability to provide outstanding customer service to a range of audiences
  • Must be flexible and able to quickly resolve issues that arise while maintaining high levels of customer service
  • Must have Excellent oral and written communications skills as all Programs Department positions regularly interact with the public
  • Demonstrated ability to contribute to a team setting while working independently.
  • Proven problem-solving abilities.
  • Ability to adapt to changing needs and circumstances and work in a fast-paced environment
  • Experience with analyzing data.
  • Excellent organizational and time management skills.
  • Ability to establish and maintain healthy working relationships and to positively engage the general public
  • Skill in establishing and maintaining effective working relationships with board members, staff, user groups, and the public
  • Commitment to PPC mission and ability to communicate vision and mission internally and externally.
  • Good judgment and leadership skills
  • Enthusiasm for education and engaging a range of audiences about the Park and its programs
  • Experience or enthusiasm for working in parks and green space

Physical Demands: ability to work outdoors all day in hot, humid conditions. Ability to walk up to 4 miles a day and lift up to 50lbs

Piedmont Park Conservancy is an Equal Opportunity Employer. PPC is dedicated to building a culturally diverse staff and we encourage applications from all races, religions, national origins, genders, sexual orientations, gender identities, gender expressions, and ages, as well as veterans and individuals with disabilities.

Applicants interested in this role should submit a cover letter and resume to [email protected]

Office: Marketing and Development Office at the Piedmont Park Conservancy 

Job Title: Marketing and Communications Manager 

Status: Full-Time 

Reports to: Director of Marketing and Communications 

Salary Range: $51,000-$59,000 annually, commensurate with experience. 

The Piedmont Park Conservancy is seeking a creative, organized, and detail-oriented Marketing and Communications Manager to support the Conservancy’s marketing and communications efforts. Working closely with the Director of Marketing and Communications, this position will manage and execute marketing initiatives that promote the Conservancy’s mission, increase engagement with our programs and events, support fundraising efforts, and strengthen awareness of Piedmont Park as one of Atlanta’s most treasured public spaces. 

The Marketing and Development team engages the park-wide community to secure the funding and support necessary to sustain and enhance Piedmont Park. We inform the public about the many ways to support the Park, including volunteering, donating, attending programs and events, or renting one of our unique venues. 

Goals for this Position: 

  • Support marketing and communications initiatives across all Conservancy departments. 
  • Create compelling content that advances the Conservancy’s mission and engages the community. 
  • Increase awareness of Conservancy programs, events, fundraising campaigns, memberships, and volunteer opportunities. 

Responsibilities: 

  • Coordinate and execute marketing projects supporting Conservancy programs, events, memberships, fundraising efforts, volunteer initiatives, and venue rentals. 
  • Design digital and print marketing materials, including social media graphics, advertisements, flyers, signage, and event collateral.  
  • Create content for social media, email marketing, blogs, newsletters, and website updates.  
  • Capture and edit photography and video content to support storytelling and marketing campaigns.  
  • Management of the Conservancy’s social media channels and paid advertising efforts.  
  • Draft communications materials, media advisories, press releases, and other public-facing content.  
  • Support website content management and coordinate updates with external vendors.  
  • Assist with on-site events, activations, and community engagement opportunities. 
  • Process marketing-related invoices and purchases and maintain communication with vendors and internal departments. 

 Requirements: 

  • Bachelor’s degree in Marketing, Communications, Graphic Design, Public Relations, or a related field.  
  • 3-5 years of professional marketing, communications, graphic design, content creation experience, or a related field.  
  • Strong graphic design skills and proficiency with Adobe Creative Suite, including Illustrator, InDesign, and Photoshop.  
  • Experience managing social media platforms and creating digital content.  
  • Experience capturing and editing photography and video content for marketing, communications, or social media purposes.  
  • Experience with email marketing platforms. 
  • Strong writing, editing, and organizational skills.  
  • Ability to manage multiple projects simultaneously and work both independently and collaboratively. 
  • Portfolio and/or work samples required with application. 

Desired Qualifications: 

  • Experience designing social media campaigns, advertisements, publications, signage, presentations, and event collateral. 
  • Experience with Adobe Premiere Pro, Lightroom, After Effects, or other photo/video editing software. 
  • Experience with Meta advertising and digital marketing campaigns. 
  • Experience working for a nonprofit organization, public attraction, cultural institution, or mission-driven organization. 
  • Experience supporting events through photography, videography, and content creation. 
  • Experience with Webflow, WordPress, or other website content management systems. 

Benefits:  

Piedmont Park Conservancy offers a comprehensive benefits package, including medical, dental, and vision coverage, a Flexible Spending Account (FSA), a 401(k) retirement plan, paid time off, and other employee benefits. 

Application Instructions:  

Please submit a resume and portfolio/work samples that demonstrate your graphic design abilities to [email protected]. Additional examples of social media content, photography, videography, writing, or marketing campaigns are encouraged. 

Piedmont Park Conservancy is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage those who might not have 100% of qualifications to apply. 

Internships

The Conservancy’s Marketing and Development team has internships available for the Spring, Summer and Fall semesters. The M&D team raises awareness about the public-private partnership between our nonprofit and the City of Atlanta. They inform the public about the necessity of this partnership as well as the need for them to get involved, whether that means becoming a member, volunteering, donating or engaging in one of our programs.